Get Answers To Your Questions About Trusty Cane

Exclusive Offer

Get Answers To Your Questions About Trusty Cane

What battery is needed for the Trusty Cane LED light?

The Trusty Cane LED light needs 3 AAA batteries.


What makes Trusty Cane different than a standard cane?

Trusty Cane's triple tread base and unique pivot features 3 points of contact that ensure more grip and traction when you walk. This base covers more surface area than a standard 1 point cane, providing you with the full support you need. The special head automatically pivots when you walk, responding to your movements and the changing terrain beneath you for a more natural stride. This specially designed base not only supports your body, but provides flexibility for more controlled balance wherever you walk. It also allows the cane to stand on its own, making it more convenient for you.


What is the Trusty Cane's height?

Trusty Cane measures as small as 31 inches and as tall as 38 inches. The Trusty Cane can be adjusted to 5 five different heights in between to fit your size.


How much does the Trusty Cane weigh?

Trusty Cane weighs just over a pound in total. The lightweight design makes it easy to carry, but is strong enough to support you at all times.


What is the cane’s weight threshold?

Trusty Cane can safely support up to 250lbs.


How do I adjust the Trusty Cane?

You can adjust the height of your Trusty Cane by pushing in the button and moving the cane up or down to lock it into your preferred height.


How do I fold the Trusty Cane?

Push in the lock button and pull apart each unit of the cane so that so that they fold up together. The separate sections will stay together by an inner cable so that it never comes fully undone.


I ordered my Trusty Cane and it said shipping will take 3-6 weeks. Why so long?

Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”


Help! I placed an incorrect order. How can I change this?

What you want to do is call this toll free number for customer service: 1-855-668-1655. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.


I ordered Trusty Cane, but I haven't been charged yet. When should I expect to be charged?

We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.

Trusty Cane Offer Image

Order your Trusty Cane in Black or Butterfly Garden for just $29.99 plus $7.99 shipping and handling. If you don't love it, send it back for a refund of the product price less shipping and handling.

Or Call 1-800-913-9632

Order Trusty Cane

Order your Trusty Cane in Black or Butterfly Garden for just $29.99 plus $7.99 shipping and handling. If you don't love it, send it back for a refund of the product price less shipping and handling.

This special Trusty Cane offer is not available in stores so the only way to get it is to place your order now!

**Please allow up to 3-6 weeks for delivery of your order.

New Jersey and California residents, sales tax applies.

Please Note: An additional $10 shipping surcharge is added for items sent outside the Continental United States.

Order Now Or Call 1-800-913-9632